Detailed description of goods and/or services

Abacus Management Company (Pty) Ltd is a business in the Property industry that rents student accommodation under the brand Base Student Living.

Delivery policy

Subject to availability and receipt of payment, requests will be processed within 30 days and booking/lease delivery confirmed by way of electronic communication.

Export restriction

The offering on this website is available to South African and international clients seeking student accommodation within South Africa.

Return and Refunds policy

The provision of accommodation and services by Abacus Management Company (Pty) Ltd is subject to availability. In cases of unavailability, Abacus Management Company (Pty) Ltd will refund the client in full within 30 days. Cancellation of orders or lease applications by the client will attract a 0% administration fee, subject to the terms of the specific signed lease agreement.

Customer Privacy policy

Abacus Management Company (Pty) Ltd shall take all reasonable steps to protect the personal information of users in accordance with the Protection of Personal Information Act (POPIA). For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.

Payment options accepted

Payment may be made via Visa and MasterCard.

Card acquiring and security

Card transactions will be acquired for Abacus Management Company (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3), and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Abacus Management Company (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

Responsibility

Abacus Management Company (Pty) Ltd takes responsibility for all aspects relating to the transaction including the rental of accommodation and services sold on this website, customer service and support, dispute resolution, and delivery of goods/services.

Country of domicile

This website is governed by the laws of South Africa and Abacus Management Company (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature: Abacus Office, cnr Bird & Alexander Street, Stellenbosch, 7600.

Variation

Abacus Management Company (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Abacus Management Company (Pty) Ltd, a private company based in South Africa trading as Base Student Living, with registration number 2020/574259/07 and Directors: David Ludditt, Scholtz Conradie, Martin Lange, Petrus Erasmus.

 

Base Student Living Contact Details

• Company Physical Address: Abacus Office, cnr Bird & Alexander Street, Stellenbosch, 7600

• Email: hq@baseliving.co.za

• Telephone: +27 76 792 7105 / 021 007 5592 (Office Hours)